Returns are initiated by sending a note to email@example.com. Please be sure to include the ORDER # for quick and expedient response.
What items are eligible for re-shipment or returnable for store credit?
- Mis-Shipped Orders.
- Orders Received Damaged (pictures are required).
How Do I Return and Item That Was Mis-Shipped or Damaged in Transit?
What about Return Shipping?
Return shipping may only be paid for by Whiskey Sidekick when the return is initiated due to a mis-shipment or damaged goods.
What items are non-returnable?
- Items received more than 20 days ago.
- Items that were received in excellent condition.
How soon will I get my refund or exchange item?
- All qualifying items may be returned for a full/partial refund or exchange.
- Once your items are inspected upon return, you'll get your refund, typically within 24-48 hours.
- If an exchange is requested, the exchange item(s) will be shipped within 1 week of receipt of item to be exchanged.
If you have a unique circumstance or need returns assistance send us an email to firstname.lastname@example.org.